Contact Us

Click to review our current safety protocols and request an appointment.

Click for all other inquiries.

Contact Us

Appointment Request

We are not scheduling appointments or drop-offs at this time.

This means that we will be doing NEITHER of the following:

1) Scheduling an appointment at the shop, for ANY reason.

2) Setting up any kind of drop-off situation. We’ve never done business this way and don’t have the resources to do so. At this time we do not have “normal” shop hours, cannot be on call 24/7, and can’t assume the liability for anything you decide to leave outside our shop. Contrary to feedback we’ve received from some of you, it is NOT the same as shipping your instrument to us. When a customer ships something using a professional shipping service, there is tracking, insurance, usually a signature is required from someone on our staff, and so on. It’s a totally different scenario.

We receive several dozen requests each week to schedule appointments and drop-offs – despite these clearly-stated policies. We understand the present situation is inconvenient, but for the time being this is how we must proceed.

Please check here for the latest updates.

We are accepting curbside appointments on a LIMITED basis. Please complete this form and we will contact you to schedule an appointment.

  • All shop visits are BY APPOINTMENT ONLY, with no exceptions.
  • All drop-off and pick-up appointments are on a curbside basis ONLY.
  • There will be no entry into the shop.
  • We are not offering “repairs while you wait” or “rush jobs” at this time.
  • We are not available evenings or weekends.
  • If you don’t feel well, we don’t want to see you. Contact us to reschedule your appointment.
  • We no longer accept credit cards for repair services. We accept cash or checks payable to “South Florida Horns.”
  • All checks must clear before we will release your instrument.