Contact Us

Holiday Schedule: We will be away beginning Friday, December 22, 2023, and will be back in the shop on Tuesday, January 9, 2024.

We will reply to any missed messages when we return.

Complete this form and we’ll reply – via email – within one (1) business day.

Remember to check your spam/junk folder if you haven’t heard back from us.

Please review our appointment policies NOW, to avoid misunderstandings LATER.

  • All shop visits are scheduled BY APPOINTMENT ONLY.
  • Typically, we can see you as soon as the next business day.
  • If you arrive without an appointment, you will not receive service.
  • We don’t offer “repairs while you wait,” but we will quote price and turn-around time during your initial visit.
  • There is no cost or further obligation after the initial consultation/quote.
  • We need to examine the instrument – in person – to assess the scope and pricing of repairs.
  • Playing condition repairs can usually be completed within a few days.
  • If you have a specific time frame requirement, we’ll make reasonable accommodations to work with you.
  • We’re in the shop most weekdays.
  • We’re not here 24/7 and we don’t keep fixed hours.
  • We’re not available weekends.