Repair Shop FAQ
Click the "Contact" link at the top of this page, complete the form, and we'll reach out to set up an initial consultation, at no cost or further obligation.
The shop address is 273 Ohio Road, Lake Worth, FL 33467, near the Lake Worth exit of Florida's Turnpike, not far from West Palm Beach.
*** HOURS BY APPOINTMENT ONLY ***
*** HOURS BY APPOINTMENT ONLY ***
We are in the shop most weekdays, by appointment only.
We're not here 24/7, we don't keep fixed hours, and we're not available weekends.
We're not here 24/7, we don't keep fixed hours, and we're not available weekends.
We repair woodwind and brass instruments of every brand, vintage, and condition. We can locate or fabricate missing parts if needed.
Our founder and senior tech performed music professionally for 30 years, on multiple woodwind and brass instruments, so your instruments are always checked by someone who actually can play the instruments we repair. When you pick up your instrument, we are able and willing to perform a play test/demonstration. We might even take requests...
We don't repair string, percussion, or electronic instruments. We don't repair instrument cases, accordions, or bagpipes. We don't repair harps; neither the traditional kind you'd find in a respectable venue, nor "blues harps" (harmonicas) typically found elsewhere - although the boss was hired to play "blues harp" in church on several occasions (and far less sacred locations more frequently). We also don't repair brass lamps or car bumpers (yes, we've been asked!)
Finally, we don't repair aluminum fishing rods. After all, you can't tune a fish. "Dad jokes" and (justifiable) groans from our dear readers aside, we really did get asked about that once...suddenly I'm craving a spicy tuna roll...brb...
Our founder and senior tech performed music professionally for 30 years, on multiple woodwind and brass instruments, so your instruments are always checked by someone who actually can play the instruments we repair. When you pick up your instrument, we are able and willing to perform a play test/demonstration. We might even take requests...
We don't repair string, percussion, or electronic instruments. We don't repair instrument cases, accordions, or bagpipes. We don't repair harps; neither the traditional kind you'd find in a respectable venue, nor "blues harps" (harmonicas) typically found elsewhere - although the boss was hired to play "blues harp" in church on several occasions (and far less sacred locations more frequently). We also don't repair brass lamps or car bumpers (yes, we've been asked!)
Finally, we don't repair aluminum fishing rods. After all, you can't tune a fish. "Dad jokes" and (justifiable) groans from our dear readers aside, we really did get asked about that once...suddenly I'm craving a spicy tuna roll...brb...
We need to examine the instrument in person to determine the scope and pricing of repairs needed.
We do NOT offer price quotes or estimates for instruments we haven't examined.
During your initial visit, we'll inspect your instrument and provide a written quote, so you don't need to drop off your instrument and wait days or weeks for someone to "get back to you." This process typically takes several minutes.
There is no cost or further obligation, unless you authorize us to proceed with the proposed repair work.
We do NOT offer price quotes or estimates for instruments we haven't examined.
During your initial visit, we'll inspect your instrument and provide a written quote, so you don't need to drop off your instrument and wait days or weeks for someone to "get back to you." This process typically takes several minutes.
There is no cost or further obligation, unless you authorize us to proceed with the proposed repair work.
We don't offer repairs while you wait, nor do we offer same-day service.
We'll quote price and turn-around time during your initial visit, so you don't need to drop off your instrument and wait days or weeks for someone to "get back to you."
Most playing condition repairs can be completed within one (1) week.
We'll quote price and turn-around time during your initial visit, so you don't need to drop off your instrument and wait days or weeks for someone to "get back to you."
Most playing condition repairs can be completed within one (1) week.
Most playing condition repairs can be ready within one (1) week. More extensive repairs, such as overhauls, will take longer.
We'll provide an estimate of turn-around time when we examine your instrument.
We'll provide an estimate of turn-around time when we examine your instrument.
Due to a recent and dramatic increase in damaged shipments, we no longer ship instruments. You are welcome to ship to us, but we require an in-person pickup after repairs have been completed.
Please ship to:
South Florida Horns
273 Ohio Road
Lake Worth, FL 33467
Please ship to:
South Florida Horns
273 Ohio Road
Lake Worth, FL 33467
We prefer cash and Zelle as the primary methods of payment. We'll provide a written receipt of payment and can make change.
We do accept checks payable to "South Florida Horns," but those need to be deposited and clear *before* we release your instrument. This applies to ALL kinds of checks (personal, business, cashier's check, money order, etc.)
We don't accept credit cards or any other forms of payment for repair services.
We engage in direct individual billing only. We do not participate in third-party institutional payment processes, vendor registration, or reimbursement paperwork.
We do accept checks payable to "South Florida Horns," but those need to be deposited and clear *before* we release your instrument. This applies to ALL kinds of checks (personal, business, cashier's check, money order, etc.)
We don't accept credit cards or any other forms of payment for repair services.
We engage in direct individual billing only. We do not participate in third-party institutional payment processes, vendor registration, or reimbursement paperwork.
All repair work comes with a non-transferable thirty (30) day warranty against any defects in parts or workmanship.
The customer is responsible for evaluating our work, reporting any warranty-related issues, and bringing the instrument back to us within the warranty period. We do not provide warranty service after the stated warranty period.
The customer is responsible for evaluating our work, reporting any warranty-related issues, and bringing the instrument back to us within the warranty period. We do not provide warranty service after the stated warranty period.
No, we don't offer loaner instruments.
No. Every single person who touches your instrument is on South Florida Horns' direct payroll working in our facility and receiving a regular paycheck from us.
We also don't operate as a "ghost kitchen" for retail stores' repair needs. No judgment here; it's just not what we do.
We also don't operate as a "ghost kitchen" for retail stores' repair needs. No judgment here; it's just not what we do.
No, we don't offer appraisals or other value estimates. We recommend conducting an online search to determine prices of comparable instruments.