Frequently Asked Questions

Click the "Contact" menu button, complete the form, and we'll reach out to set up an initial consultation, at no cost or further obligation.
The shop address is 273 Ohio Road, Lake Worth, FL 33467, near the Lake Worth exit of Florida's Turnpike, not far from West Palm Beach.

*** HOURS BY APPOINTMENT ONLY ***
We are in the shop most weekdays, by appointment only. We're not available weekends.
We repair woodwind and brass instruments and mouthpieces of every brand, vintage, and condition. We can locate or fabricate missing parts if needed.

We don't repair string, percussion, or electronic instruments. We don't repair accordions. We also don't repair brass lamps, aluminum fishing rods, or car bumpers (yes, we've been asked!)
In most cases, we need to examine the instrument in person to determine the scope and pricing of repairs needed.

During your initial visit with us, we'll provide a written quote, so you don't need to drop off your instrument and wait days or weeks for someone to "get back to you."

There is no cost or further obligation, unless you authorize us to proceed with the proposed repair work.
We don't offer repairs while you wait, nor do we offer same-day service.

We'll quote price and turn-around time during your initial visit, so you don't need to drop off your instrument and wait days or weeks for someone to "get back to you."

Most playing condition repairs can be completed within a few days.
Most playing condition repairs can be ready in a few days. More extensive repairs, such as overhauls, will take longer (typically a few weeks).

We'll provide an estimate of turn-around time when we examine your instrument.

If you have a specific time frame requirement, we'll make reasonable accommodations to work with you.
We ship instruments all the time. Please ship to:

South Florida Horns
273 Ohio Road
Lake Worth, FL 33467

Kindly let us know you're sending us your instrument (tracking information is helpful). We'll contact you once we receive it to discuss any repairs needed BEFORE starting any work.
We prefer cash as the primary method of payment. We'll provide a written receipt of payment and can make change.

We do accept checks, but those need to be deposited and clear before we release your instrument.

We don't accept any other forms of payment for repair services.
All repair work comes with a thirty (30) day warranty against any defects in parts or workmanship.
No, we don't offer loaner instruments.